FAQ’s
Who do you support?
We provide care for adults aged 18 and over, including older people, individuals with physical disabilities, learning disabilities, dementia, mental health conditions, and complex needs.
Do you provide 24-hour care?
Yes, we offer 24/7 live-in care and round-the-clock support for those who need continuous assistance.
Can I choose my carer?
We match service users with carers based on their needs, preferences, and personality, ensuring a comfortable and supportive relationship.
Care Quality & Safety
Is your organisation regulated?
Yes, we are fully registered and compliant with the Care Quality Commission (CQC) and follow all UK care standards and regulations.
How do you ensure the safety of service users?
We conduct regular care assessments, risk evaluations, DBS background checks for staff, and strict health & safety protocols to provide a safe environment.
Getting Started
How quickly can care be arranged?
We aim to provide care as soon as possible. In urgent cases, we can arrange care within 24-48 hours.
Can I make changes to my care plan?
Yes! We offer flexible care plans that can be adjusted as your needs change.
Costs & Payments
Do you accept local authority funding?
Yes, we work with privately funded clients, local authorities, and NHS-funded care packages.
Have more questions? Contact us today for more information!
📞0161 676 8710 | 📩[email protected] | 🌐www.rosehealthcareservices.co.uk